Lost Email Access with OTP Code

Modified on Wed, 07 Feb 2024 at 01:57 PM

If you've lost access to your Email OTP (One-Time Password) Code, don't worry, we're here to help.

How to Regain Access:

  • Contact Support: Reach out to our customer support team at help@cryptowallet.app. Without the OTP code, logging in can be tricky, but our support team is ready to assist.

  • Identity Verification: Our support team, along with our compliance experts, will guide you through a quick identity verification process to ensure security.

  • Business Hours: Remember, our support team operates during regular business hours, from 8:00 (GMT+2) to 17:00 (GMT+2) on Monday through Friday. Your patience during this time is appreciated.

    Contact Information:

Support Email: help@cryptowallet.app

Rest assured, we'll work swiftly to help you regain access to your account!

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