Reporting Suspicious Activity

Modified on Wed, 07 Feb 2024 at 01:58 PM

At CryptoWallet.com, safeguarding your accounts is our priority. If you notice anything suspicious, promptly report it to our customer support team. Here are examples of activities that should be reported.
  • Unauthorized Transactions: Any transactions in your wallet that you didn’t authorize or recognize should be reported immediately.

  • Requests for Sensitive Information: Be cautious of requests asking for passwords, private keys, or personal details. Report such requests as they might be phishing attempts.

  • Unusual Login Attempts: Report unexpected login attempts or strange activities in your account, especially from unrecognized devices or locations.

  • Changes in Account Settings: Report unexplained changes in your account settings, such as alterations in security features or contact information that you didn’t make.

  • Suspicious Emails or Communications: Report any emails or messages that seem unusual or ask for sensitive information, especially if they claim to be from CryptoWallet.com.

  • Phishing Attempts: Report links, emails, or messages that direct you to fake websites or request your login credentials or private information pretending to be CryptoWallet.com.

To report any suspicious activity, contact our customer support team immediately via email at help@cryptowallet.app. Your quick reporting helps us maintain a secure environment for everyone using CryptoWallet.com.

Thank you!


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