KYC Process and Verification Levels

Modified on Wed, 07 Feb 2024 at 01:52 PM

KYC Process Steps:

Step 1: Gather Documents To begin KYC verification, collect specific documents: proof of identity (passport or national ID), proof of address, and possibly proof of funds. Ensure these documents are valid. To see more information on what proof-of-address documents are acceptable, please visit our Knowledge Base article on the topic here.

Step 2: Complete Online Form Log in to your CryptoWallet account, visit the KYC section, and provide accurate personal details: full name, date of birth, and contact information. Review for accuracy.

Step 3: Upload Documents Follow instructions to upload clear scans/photos of your identity document. Additionally, submit proof of residential address like utility bills or agreements. If required, provide documents for fund verification.

Step 4: Liveness Check Complete a liveness check using your device's camera. Follow instructions carefully to prove your identity.

Step 5: Review and Submit Before final submission, review all information and documents for accuracy and clarity.

Step 6: Wait for Verification Upon submission, our team will review your documents. Verification duration varies; await confirmation from CryptoWallet.

Verification Levels:

Level 1: Limited Access

  • Limits on credit card and SEPA deposits. Refer to our Limits Knowledge Base article for more details.

Level 2: Additional Requirements:


  • Proof of address

    Level 2 verification will unlock: 

  • IBAN
  • Future Crypto card access


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