Closing Your CryptoWallet Account

Modified on Wed, 07 Feb 2024 at 01:51 PM

When you decide to close your CryptoWallet account, here's what you need to know:

  1. Kindly Withdraw Your Funds: Before deactivating your account, ensure you've withdrawn all your funds.

  2. Deactivate Your Account: Go to your account settings to find the deactivation option.


    If you're unsure where to locate your account settings, check out this guide here.

  3. What Happens Next:

    • Once deactivated, your account data will be scheduled for deletion.
    • Your data stays in our system until it's legally required to be removed.
    • While your account is deactivated, logging in won't be possible.
    • You can reactivate your account whenever you wish.

  4. Important Notes:

    • You can't create a new account using the same credentials.
    • To reactivate your account, reach out to us at help@cryptowallet.app.
    • For more details, refer to our Privacy Policy.

Have questions or need assistance? Contact us anytime at help@cryptowallet.app.

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