Why do I need to provide additional documents to change my username or disable my 2FA?

Modified on Mon, 01 Aug 2022 at 01:22 PM

We need additional documents in order to disable two-factor authentication (2FA) or change your CryptoWallet username. This is to allow us to take the highest safety precautions with your funds. We recommend that all users keep 2FA enabled for maximum security.

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