A cryptocurrency transaction takes place on a blockchain network, where “blocks” of transactions are validated by a network of computers throughout the course of the day. Different blockchains have different block times and transactions-per-second capabilities. A blockchain will make confirmations that the transaction has been received, and CryptoWallet requires at least one confirmation before completing a transaction.

Most transactions take a few minutes. If you feel like a transaction is taking too long, such as an hour, contact support for more info. However, this is unlikely to happen, as CW lists high-performing cryptocurrencies with active blockchain networks.

It’s also possible that the system may be waiting for you to confirm a transaction with 2FA codes sent by SMS, app, or email. This could be true whether you’re trying to send cryptocurrency into your Cryptowallet account or to another party. Finally, the system may be overburdened, and this could potentially slow down transaction times by a few minutes.